Wells Fargo CEO Charlie Scharf said AI’s effect on employment is “complicated.” He identified the bank’s biggest AI-related challenge as determining how the technology can transform its business model.
Indeed Hiring Lab analysis finds wage growth for salaried roles is outpacing that of hourly positions. Even hourly occupations showing gains—such as human resources—experienced smaller increases than their salaried counterparts, indicating salaried roles are leading current wage growth trends.
Many companies are deploying AI primarily to boost efficiency and cut costs, but focusing only on cost reduction is shortsighted. The article argues organizations should instead harness AI to drive growth—by enabling new products, business models, and strategic advantage—rather than treating it sole
New research shows that privacy regulation doesn’t just impose costs—it shifts when costs and benefits occur, creating opportunities for firms that adapt strategically. Companies that proactively align data practices and customer trust initiatives can absorb early compliance costs and gain long-term
By 2026 AI is ubiquitous for speeding decisions and automating cognitive tasks—but a key emerging risk is over-reliance: letting AI “think” for you. Leaders should guard against skill erosion and automation bias by preserving human judgment through oversight, training, and clear accountability.
Three recent studies show customer feedback can be misleading: women tend to post more favorable public ratings because they’re less likely to share negative reviews (a gap that disappears with anonymous prompting), and product teams that act on self-selected community input can end up misaligned wi
As AI heightens risks from personalized persuasion, confident hallucinations, and cognitive offloading, the simple "Think First, Verify Always" (TFVA) protocol—asking employees to form their own judgment before consulting AI and to cross-check critical AI outputs—creates a structured critical-thinki
A meta-analysis of 1,114 studies (571,260 people) shows cultural training has minimal impact on expat adjustment; stressors like discrimination and system navigation and social resources—especially supervisor support—are far stronger predictors of success. Employers should make integration a managem
In this Me, Myself, and AI podcast, Philips CMO Dr. Carla Goulart Peron explains how AI is reshaping health care by augmenting — not replacing — clinicians to expand access, improve diagnostics, and free doctors to focus on patients. Drawing on her experience in Brazil, she highlights AI-assisted im