Leadership, Talent & 360 Specialists | Hogan Assessments Authorised Distributor UK & Ireland

Blog

Latest Insights

Leadership Development AI coaching emotional intelligence engagement evidence-based hr future of work hds Hogan Assessments Hogan Certification hr strategy leadership mvpi organisational effectiveness performance personality Personality reskilling skill shortage succession planning team dynamics teams Values
Verizon CEO: AI will take over ‘a large percentage’ of customer service

Verizon CEO: AI will take over ‘a large percentage’ of customer service

Verizon CEO Dan Schulman predicts artificial intelligence will take over "a large percentage" of customer service interactions, saying it "will dramatically improve our ability to satisfy customers." He frames AI as a major driver for enhancing how the company serves and meets customer needs.

HR Dive by Kristen Doerer
08 Jun 2026
6 stories on how remote work is faring

6 stories on how remote work is faring

This article compiles six real-world accounts showing how remote work is evolving across industries and geographies. It highlights a growing, often unspoken pattern: where employees work can shape both lifestyle and compensation, as companies increasingly adjust pay based on location.

HR Dive by Ginger Christ
08 Jun 2026
The Empathy Tax Female Leaders Pay

The Empathy Tax Female Leaders Pay

As organizations expect leaders to absorb rising employee anxiety amid economic and AI-driven change, the emotional and caregiving demands of leadership have intensified. New research shows women managers disproportionately shoulder this "empathy tax"—81.6% report spending at least 30% of their work

MIT Sloan Management Review by Colleen Ammerman and Deepa Purushothaman. Colleen Ammerman is the director of the Race, Gender & Equity Initiative at Harvard Business School. She is coauthor, with Boris Groysberg, of Glass Half-Brok
08 Jun 2026
How C-Suite and Board Roles Are Being Reshaped Around AI

How C-Suite and Board Roles Are Being Reshaped Around AI

AI is reshaping executive and board responsibilities, pushing traditional C-suite roles to evolve while prompting new positions focused on AI strategy, risk and governance. Leaders must adapt by building AI fluency, updating oversight and accountability frameworks, and aligning talent and risk-manag

Harvard Business Review by Tomas Chamorro-Premuzic
08 Jun 2026
AI Has Broken Hiring. Here’s How to Fix It.

AI Has Broken Hiring. Here’s How to Fix It.

AI is disrupting traditional hiring signals, making it harder to distinguish genuine candidate ability from AI-generated outputs. Hiring managers must adopt new assessment methods that verify authenticity and directly measure real-world competence rather than relying on résumés or surface-level arti

Harvard Business Review by Shraddha Sunil
08 Jun 2026
When Purpose Backfires

When Purpose Backfires

New research finds that when employees who care about making an impact feel blocked from doing so, their sense of purpose can backfire—leading to withdrawal and higher quit rates. Organizations should remove obstacles and make contribution pathways visible to retain purpose-driven talent.

Harvard Business Review by Jordan Nielsen
08 Jun 2026

Your engagement survey told you the score. Now what?

Engagement surveys give you a clear read on where engagement is strong and where it’s falling short — but the score is only the starting point. The real work is turning those insights into prioritized action plans, engaging leaders and employees in follow-through, and measuring progress so change ac

HR Dive by Sunny Workplace™
08 Jun 2026
How to keep health care costs predictable

How to keep health care costs predictable

Kaiser Permanente’s integrated care and coverage model improves predictability of health care spending by aligning clinical services and insurance under one system. That coordination helps reduce unexpected costs and makes budgeting for care simpler for members and employers.

HR Dive
08 Jun 2026
AI is reshaping the career ladder before organizations understand the consequences

AI is reshaping the career ladder before organizations understand the consequences

AI is shifting routine research, drafting and administrative tasks away from junior roles, and 30% of HR leaders in D2L’s research say their organizations now prefer hiring experienced employees supported by AI. While this boosts short-term productivity, it risks hollowing out the talent pipeline by

Chief Learning Officer by Elizabeth Loutfi-Hipchen
08 Jun 2026
? ? !