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Data Transformation Is the CEO’s Business

Data Transformation Is the CEO’s Business

An MIT CISR case study of Caterpillar shows CEO Jim Umpleby confronted fragmented, siloed customer data that blocked the company’s shift to digital services and parts sales. The research concludes data transformation must be led by the CEO and top management—treated as an enterprise asset rather tha

MIT Sloan Management Review by Barbara Wixom, Ogi Redzic, Brandon Hootman, Joaquin Rodriguez, Gabriele Piccoli, and Cynthia Beath. Barbara Wixom is a principal research scientist at the MIT Center for Information Systems Research (
21 May 2026
Getting Buy-In for Your Next Big Idea

Getting Buy-In for Your Next Big Idea

This article offers practical strategies for influencing upward and navigating resistance to secure buy-in for major initiatives. It emphasizes maintaining momentum while addressing stakeholder concerns through clear framing, evidence, and adaptive communication.

Harvard Business Review
20 May 2026
Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs

Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs

A two-year study of ICU nurses finds that hospitals may be misreading why skilled staff leave, often focusing on pay while overlooking organizational and job-design drivers. The research suggests retention in high-pressure, high-skill roles improves when leaders adopt targeted changes—such as better

Harvard Business Review by Diwas KC
20 May 2026
“Listen for the Silence”: Insights from a Long-Serving CEO

“Listen for the Silence”: Insights from a Long-Serving CEO

Dan Amos, the Fortune 250’s longest-serving CEO, reflects on 36 years at the helm of Aflac and the leadership lessons he’s learned — notably the practice of “listening for the silence.” His insights offer a concise perspective on attentive, long-term stewardship and the subtle cues that shape effect

Harvard Business Review by Adi Ignatius
20 May 2026
Supporting Your Employees’ Career Growth When Everyone Is Overwhelmed

Supporting Your Employees’ Career Growth When Everyone Is Overwhelmed

Even when teams are overwhelmed, leaders should still protect time and opportunities for employees to build skills, experiment, and prepare for what’s next to maintain agility and retention. Practical approaches—microlearning, brief stretch assignments, protected experimentation time, and focused co

Harvard Business Review by Rebecca Knight
20 May 2026
What It Takes to Scale Value-Based Industrial Solutions

What It Takes to Scale Value-Based Industrial Solutions

B2B industrial sellers must move to value-based sales—defining, quantifying, and managing customer benefits—but many get stuck in pilot mode and can’t scale. Research on industrial equipment manufacturers shows that successful firms deploy integrated, customized solutions (products, services, and di

MIT Sloan Management Review by Johan Frishammar and Vinit Parida. Johan Frishammar is a professor of entrepreneurship and innovation at Luleå University of Technology in Sweden. Vinit Parida is a professor of entrepreneurship and i
20 May 2026
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