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AI’s Impact on SaaS Will Be Uneven. Here’s What Leaders Need to Know.

by Christopher Stanton Harvard Business Review
Wednesday, 27 May 2026
AI’s Impact on SaaS Will Be Uneven. Here’s What Leaders Need to Know.

A framework for evaluating whether companies should keep paying an external vendor, renegotiate, consolidate, or build SaaS tools in-house.

Originally published at https://hbr.org/2026/05/ais-impact-on-saas-will-be-uneven-heres-what-leaders-need-to-know
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