Masterclass programmes

Our Master class suite of programmes are designed to build and hone skills for senior-level participants. Each 2-day masterclass programme introduces tools and techniques that are thoroughly practised with a dedicated professional coach using real business situations and case studies.

Our masterclass programmes are scalable by groups of 6 to typically 24 and are thus suitable to support larger scale talent development initiatives.

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Masterclass: 2 Day Workshops


Trusted Advisor

The Trusted Advisor Workshop introduces characteristics needed to establish trust and impact, along with tools and techniques to develop them in plenary sessions. Participants practice applying the techniques, using a custom case study that reflects key client touch-point interactions, 75% of the workshop focuses on practical skills development.

After completing the workshop participants will:

  • Understand 4 key client relationship roles of “vendor”, “expert”, “trusted advisor” and “trusted partner”
  • Be able to assess their current client relationship role
  • Identify specific characteristics that build and damage trust and commercial impact
  • Explore tools and techniques to have an engaging co-creative dialogue with clients
  • Become aware of personal drivers that affect surface behaviour and how these affect Trust and Impact with clients
  • Apply skills to surface real client concerns and motivations
  • Apply the 5P’s rapid preparation framework for client touch-points
  • Receive specific feedback from a professional coach, on effective skills demonstrated and suggestions on how to develop them further


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Maximising Talent

With digital and technology impacting every sector in some way, the need for an agile and adaptive workforce has never been stronger! Organisations cannot afford the slow burn of talent growth through on the job experience. Neither is it enough to simply view TED talks, audiobooks or eLearning material. Leaders need to be able to apply skills to build their team’s talent and engagement day to day - now. This 2-day programme introduces and practices tools that leaders can draw on to build people talent. It can be configured to support all management levels, including leaders responsible for managers.

At the end of this programme, Leaders will:

  • Notice and gather effective examples of direct reports’ skills
  • Engage others through feedback to take action that maximises their results
  • Apply various communication styles that build commitment to action
  • Paint pictures of future performance skills and outcomes
  • Build self-reliance and confidence
  • Apply techniques of proactive, reactive and reinforcement coaching to drive results
  • Actively build individual skills that increase “readiness” for succession planning

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How to Book

Please contact us for more information or to obtain a quote for your organisation.

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How are you viewed in the workplace?

  • Trusted Advisor?
  • Stakeholder's don't know me?
  • I don't know?

Talk to us about our Trusted Advisor Masterclass.

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