How APS unlocked hidden leadership potential in a healthcare organisation—driving engagement, performance and retention. In many healthcare and professional services contexts, individuals progress to senior roles based on technical expertise. This can mean that, once in leadership positions, teams sometimes experience varied approaches to people-centred working, resilience and long-term planning.…

With remote working, the need for agility, coupled with strong levels of engagement, means that the status quo is not the answer. Getting people to let go of existing ways of operating and embrace new ones can be challenging. Leaders who understand and consider the motivations that people have will help accelerate this behaviour change.…